Terms & Conditions
Last Modified: June 2025 • The Cozy Lounge
01. Overview
Introduction
At The Cozy Lounge, we strive to provide a premium private entertainment experience while maintaining safety and comfort.
02. Guest Guidelines
Theatre Decorum & Safety
- No outside food or beverages allowed.
- Alcohol consumption is strictly prohibited within the premises.
03. Modifications
Cancellation & Rescheduling
Luxe Packages are strictly final and cannot be cancelled. Eligible bookings may be rescheduled within a 30-day window.
04. Finance
Refund & Payment Policy
Movie-only bookings are eligible for a 50% refund. Celebration and Luxe Packages are 100% non-refundable.
05. Time Management
Booking Duration & Timing
- Your session duration includes setup and checkout time.
- Guests must arrive on time; delays do not extend the end time.
06. Personal Property
Belongings & Responsibility
Your Belongings Are Your Responsibility
- We are not responsible for any loss or theft of personal items. Please take care of your belongings during your visit.
07. Service Continuity
Technical Failures & Natural Disruptions
If Technical Issues Occur
In case of failure of equipment or due to natural causes like rainfall or power cuts, we will provide extra time or reschedule your session.
08. Digital Usage
Content Usage & Legal Compliance
Illegal Content Prohibited
- Streaming illegal content is strictly not allowed. We do not provide OTT access; guests must use their own personal logins.
09. Entry Policy
Age Restrictions
- Only adult couples are permitted for private sessions.
- Minor couples are strictly prohibited.
10. Technical Rules
Equipment Handling
Only staff members are authorized to handle equipment. Unauthorized handling results in immediate liability for damages.
✦ Transparent Policies
✦ Secure Bookings
✦ Responsible Celebrations
✦ Fair Refund Guidelines
✦ Guest Safety First
✦ Premium Private Experiences
✦ Legal Compliance
✦ Memorable Moments
✦ Transparent Policies
✦ Secure Bookings
✦ Responsible Celebrations
✦ Fair Refund Guidelines
✦ Guest Safety First
✦ Premium Private Experiences
✦ Legal Compliance
✦ Memorable Moments