Terms & Conditions

Last Modified: June 2025 • The Cozy Lounge

01. Overview

Introduction

At The Cozy Lounge, we strive to provide a premium private entertainment experience while maintaining safety and comfort.

02. Guest Guidelines

Theatre Decorum & Safety

No outside food or beverages allowed.
Alcohol consumption is strictly prohibited within the premises.

03. Modifications

Cancellation & Rescheduling

Luxe Packages are strictly final and cannot be cancelled. Eligible bookings may be rescheduled within a 30-day window.

04. Finance

Refund & Payment Policy

Movie-only bookings are eligible for a 50% refund. Celebration and Luxe Packages are 100% non-refundable.

05. Time Management

Booking Duration & Timing

Your session duration includes setup and checkout time.
Guests must arrive on time; delays do not extend the end time.

06. Personal Property

Belongings & Responsibility

Your Belongings Are Your Responsibility

We are not responsible for any loss or theft of personal items. Please take care of your belongings during your visit.

07. Service Continuity

Technical Failures & Natural Disruptions

If Technical Issues Occur

In case of failure of equipment or due to natural causes like rainfall or power cuts, we will provide extra time or reschedule your session.

08. Digital Usage

Content Usage & Legal Compliance

Illegal Content Prohibited

Streaming illegal content is strictly not allowed. We do not provide OTT access; guests must use their own personal logins.

09. Entry Policy

Age Restrictions

Only adult couples are permitted for private sessions.
Minor couples are strictly prohibited.

10. Technical Rules

Equipment Handling

Only staff members are authorized to handle equipment. Unauthorized handling results in immediate liability for damages.

✦ Transparent Policies

✦ Secure Bookings

✦ Responsible Celebrations

✦ Fair Refund Guidelines

✦ Guest Safety First

✦ Premium Private Experiences

✦ Legal Compliance

✦ Memorable Moments